The best way to predict the future is to create it.
Making good decisions is a crucial skill at every level.
Efficiency is doing better what is already being done.
Business, that's easily defined - it's other people's money.
One cannot manage change. One can only be ahead of it.
The purpose of business is to create and keep a customer.
Doing the right thing is more important than doing the thing right.
The only thing we know about the future is that it will be different.
The most important thing in communication is hearing what isn't said.
Management is doing things right; leadership is doing the right things.
Efficiency is doing things right; effectiveness is doing the right things.
Rank does not confer privilege or give power. It imposes responsibility.
The productivity of work is not the responsibility of the worker but of the manager.
Time is the scarcest resource and unless it is managed nothing else can be managed.
There is nothing so useless as doing efficiently that which should not be done at all.
Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
Do not believe that it is very much of an advance to do the unnecessary three times as fast.
The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
The successful person places more attention on doing the right thing rather than doing things right.
Effective leadership is not about making speeches or being liked; leadership is defined by results, not attributes.
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.
The aim of marketing is to know and understand the customer, so well the product or service fits him and sells itself.
Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.