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The purpose of business is to create and keep a customer.
 
Time is the scarcest resource and unless it is managed nothing else can be managed.
 
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.
 
Efficiency is doing things right; effectiveness is doing the right things.
 
Management is doing things right; leadership is doing the right things.
 
The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
 
Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.
 
The productivity of work is not the responsibility of the worker but of the manager.
 
If everything seems under control, you're just not going fast enough.
 
Making good decisions is a crucial skill at every level.
 
There is nothing so useless as doing efficiently that which should not be done at all.
 
11 citations